shop-policies

ARTWORK

All the artwork offered on this site is my own, original work and it is sold with all rights reserved: no part of it may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, or other electronic or mechanical methods, without my written permission. For permission requests, please write to me.

All items for sale are for personal use only. All items for sale are collector's items, not suitable for children.


PACKAGING

Artworks are packaged with strong cardboard boxes, (posters, little paintings and cards with cardboard sheets) and paper filling, to keep them rigid and protected. Prints and little paintings are inside a folder, protected by acid free tissue paper or glassine paper.

I use corrugated cardboard instead of bubble wrap, because I think that we should use less plastic as possible. Sometimes I could use biodegradable plastic to protect some works from moisture. No extra fees are charged for handling and packing.


RETURNS/REFUNDS

I hope you are happy with your order, but if you are unsatisfied for any reason, please do contact me and I'll work something out.


SHIPPING

Orders will always be shipped as soon as possible after receipt of payment.

Your order will be sent from Italy. I am happy to ship worldwide. All artworks will be sent via a trackable service. Posters and greeting cards, if purchased on their own and outside Italy, will be sent via standard mail, with no trackable service. If you need insurance please contact me before purchase. I generally try to send within 3/5 days, but sometimes obtaining documents for export to non-eu countries can take longer. Please be aware customers outside Italy may be charged import fees by their local customs offices. Customers are responsible for paying these charges. I'm not responsible for any delay caused by customs officies.


INFORMATION I COLLECT

I will only use your contact details to communicate with you in relation to your order, to process your order, for legal reasons (such as paying taxes).


For any questions: please do contact me before purchase.


Thank you so much for your interest in my artwork, I appreciated it very much. I wish you lots of health and joy!